International Journal of Excellence in Islamic Banking and Finance Islamic Banking Service Quality and Withdrawal Risk: The Indonesian Experience
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منابع مشابه
Measuring Service Quality in Islamic Banking: Importance-Performance Analysis Approach
Since the introduction of Islamic bank, the intense competition in the banking industry has been increased exponentially. Islamic banks are not only competing among other Islamic banks providers but also with conventional banks which have offered Islamic windows as an alternative to their customers. As many banks started to offer Islamic banking services/products to the customers, one of the im...
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